Requesting a Refund
If you are considering requesting a refund, please reach out to our customer support team within 14 days of your purchase. To initiate a refund, you can contact us using the contact details provided on our website. It is important that you provide us with detailed information about the issue you experienced, along with proof of purchase (such as a payment receipt or a screenshot from your bank statement) and the email address used for registration.
Refund Process
All refunds will be processed back to the original method of payment. By making a purchase on our website, you accept this refund policy and agree not to pursue any legal actions or dispute the terms stated herein regarding refunds.
Disputes and Chargebacks
If a purchase is disputed or charged back through your credit card provider, we are unable to process a refund during the dispute resolution period. Dispute resolution can extend over several months. Once a case is resolved in favor of the merchant, it cannot be reversed. We request your patience and encourage direct communication with us to resolve any issues efficiently.